PAYING WITH YOUR CREDIT CARD VIA STRIPE
Making payments is trouble-free and completely secure. We accept MasterCard, Visa, Visa Electron, Postepay and all major credit and debit cards.
- If you already have a Stripe account, identify yourself using your email and password and confirm the payment.
- If you don't have a Stripe account, you can pay using your credit/prepay card as a non-registered Stripe user: just select your card type, enter the necessary information (the same as for credit card payment) and confirm the payment.
As soon as we receive confirmation of your payment, the package will be delivered within two working days. If you return the product to us, the cost of your order will be reimbursed to your PayPal account (or to your credit card if you're a non-registered PayPal user).
PAYMENT IN ADVANCE BY CREDIT TRANSFER
An order may only be dispatched when it has been credited to the c/a of the Società Agricola Innovativa Le Gravine S.r.l., which must take place within 7 days of acceptance of the order. After this period, the order is automatically considered cancelled. The payment description of the credit transfer must quote the order's identification code (for example order n.000AA), which can be found in the confirmation email.
Send a copy of the receipt with the CRO (Transaction Reference Code) number by email to [email protected], to confirm the order and start the dispatch procedure.
Credit transfers should be made to the following account:
Società Agricola Innovativa Le Gravine S.r.l.
Banca di Credito Cooperativo di Marina di Ginosa (TA), filiale di Ginosa
IBAN: IT 52 U 08688 78881 001000406080
Amazon Pay offers a familiar and convenient buying experience that can help the customers to spend more time shopping and less time checking out. Amazon Pay is used by large and small companies. From years of shopping safely with Amazon, customers trust their personal information will remain secure and know many transactions are covered by the Amazon A-to-Z Guarantee. Businesses have the reassurance of our advanced fraud protection and payment protection policy.
RISK-FREE PAYMENT FOR YOUR PEACE OF MIND
Stripe is the safest way to make online purchases because your bank details are never shared with the payee. In addition, you are also protected when you shop online at Le Gravine or on other online shopping sites. If you experience any problems, we'll help you resolve them with the seller or, where possible, give you your money back. And that's not all – if an unauthorized person withdraws money from your account, Stripe will reimburse you for all the relevant transactions.
THE PRODUCTS WE SELL ARE GENUINE AND TRACEABLE
We prefer to keep a high level of transparency, even if it means losing some business in the process. We produce dairy products directly, we buy other products only from qualified suppliers, who accept our quality standards, our controls and guarantee us at all times the lawful and traceable provenance of the goods. We steer clear of VAT tricks and rule out anything that may pose the smallest risk to our customers, because we don't want you to have to answer any embarrassing questions about the products you buy from us!
IF YOU CHANGE YOUR MIND OR SOMETHING ISN'T RIGHT, WE'LL GIVE YOU YOUR MONEY BACK
According to Italian law, any product purchased online may be returned within 14 working days, and the full cost will be reimbursed to the customer - all you'll have to pay will be the return shipping cost. Under these rules the fulfilment of our returns policy is guaranteed - but even without this law we would uphold the same policy, since our aim is to provide customers with a high-quality, reliable service they'll recommend to friends and want to use again.